ISO 9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits, including satisfied customers, management, and employees.

​

Achieving ISO 9001:2015 certification means that an organization has demonstrated the following:

​

• Follows the guidelines of the ISO 9001 standard

• Fulfills its own requirements

• Meets customer requirements and statutory and regulatory requirements

• Maintains documentation

 

Certification to the ISO 9001 standard can enhance an organization’s credibility by showing customers that its products and services meet expectations. In some instances or in some industries, certification is required or legally mandated. The certification process includes implementing the requirements of ISO 9001:2015 and then completing a successful registrar’s audit confirming the organization meets those requirements.